Worry-free service throughout the project life cycle
DBM heavy industry service system covers all stages of the project before sale, during sale and after sale, and the perfect timely service covers the whole life cycle of the project. professional customer service personnel, scheme design engineers, on-site installation engineers, production line management training engineers, after-sales maintenance engineers, etc., have many years of experience and can quickly solve problems in every link for customers.
Reply to technical advice
Provide clear scheme design
Complete domestic/foreign engineer dispatch
Completely resolve complaints and feedback
DBM brings together the industry's top technical experts to provide you with professional technical questions free of charge.
No matter where you are, whether at home or abroad, you can always get in touch with us, because we have a complete online customer service mechanism, providing customers with 365 days * 24 hours online service.
Provide accessories, wearing parts support
DBM provides customers with free on-site exploration services, including material testing and on-site evaluation. DBM Machinery also provides a complete analysis report and project description to ensure that the scheme design better meets customer requirements and has higher safety.
DBM provides customers with professional comprehensive solutions based on professional on-site investigation results, and displays CAD drawings and 3D drawings of each solution. Due to strong R&D capabilities, DBM can provide customized equipment for special project needs. At DBM Machinery, we cherish every investment of our customers. With our expertise and responsibility, clients can get more out of their investments.
We have many spare parts warehouses. High-quality spare parts ensure the safe and stable operation of the equipment. Air Express Shipping eliminates concerns about lost production disruptions. Provide accurate spare parts consumption estimates to ensure successful implementation of production plans. Quick supply of high-quality spare parts to ensure continuous operation of the production line and eliminate losses.
Based on our many years of experience in market development and project management, we provide customers with professional production line modification services. Replacing old equipment with high-quality equipment has greatly increased the output of the production line, enabling customers to obtain huge returns from a relatively limited investment.